Shipping & Delivery Policy

Shipping & Delivery Policy

Thank you for shopping with Summer Setup Co. We are dedicated to getting your seasonal gear to you as quickly and securely as possible.

  • Order Processing: All orders undergo a strict quality-check and packaging process at our fulfillment centers. Standard processing takes 1–3 business days before dispatch.

  • Transit Times: Once shipped, standard tracked delivery generally takes 7–12 business days.

  • Tracking Your Setup: The moment your package leaves our warehouse, an automated shipping confirmation email containing your tracking ID and a tracking link will be sent directly to your inbox.

  • Multiple Shipments: If your order features multiple items, they may arrive in separate packages depending on which specialized fulfillment wing houses the stock.

Returns & Exchanges

We want you to be completely satisfied with your new setup. We offer a 30-day return window from the date you receive your package.

  • Eligibility: To qualify for a return, your item must be completely unused, uninflated/unopened (where applicable), in its original packaging, and in the exact condition you received it.

  • Damages & Defects: If an item arrives punctured, broken, or defective from transit, please inspect your order immediately upon arrival and email us at support@summersetupco.com with a clear photo of the issue. We will instantly dispatch a replacement item to you completely free of charge.

  • How to Start a Return: To initiate a return, please contact our support team. Please note that return shipping costs are the responsibility of the customer unless the item arrived defective.