Shipping & Delivery Policy
Shipping & Delivery Policy
Thank you for shopping with Summer Setup Co. We are dedicated to getting your seasonal gear to you as quickly and securely as possible.
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Order Processing: All orders undergo a strict quality-check and packaging process at our fulfillment centers. Standard processing takes 1–3 business days before dispatch.
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Transit Times: Once shipped, standard tracked delivery generally takes 7–12 business days.
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Tracking Your Setup: The moment your package leaves our warehouse, an automated shipping confirmation email containing your tracking ID and a tracking link will be sent directly to your inbox.
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Multiple Shipments: If your order features multiple items, they may arrive in separate packages depending on which specialized fulfillment wing houses the stock.
Returns & Exchanges
We want you to be completely satisfied with your new setup. We offer a 30-day return window from the date you receive your package.
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Eligibility: To qualify for a return, your item must be completely unused, uninflated/unopened (where applicable), in its original packaging, and in the exact condition you received it.
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Damages & Defects: If an item arrives punctured, broken, or defective from transit, please inspect your order immediately upon arrival and email us at support@summersetupco.com with a clear photo of the issue. We will instantly dispatch a replacement item to you completely free of charge.
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How to Start a Return: To initiate a return, please contact our support team. Please note that return shipping costs are the responsibility of the customer unless the item arrived defective.